Terms and Conditions

Product availability

We will make every effort to have stock available to meet our orders. If however a product is not available, then we will let you know / replace the item / refund you the purchase amount. Touch For Health Kinesiology may change the range of products available at any time.

Payment

All prices are in New Zealand Dollars. Touch for Health Kinesiology is not registered for Goods & Services Tax. The prices specified are subject to change at any time without notification. We currently accept credit (and debit) card payments via PayPal, our payment gateway. Your personal and financial details are securely encrypted to ensure your money and information stays safer when you pay with PayPal. Plus, your financial information is never shared. We never see or store your credit card details when you place an order with us. Our checkout process is secured by HTTPS / TSL encryption. TLS (Transport Layer). Please also note that goods won’t be dispatched until such time as the funds have been received by Touch For Health Kinesiology.

Cancellations and/or refunds

Orders can be cancelled if the goods have not been dispatched at the time the cancellation request is made. Please use our contact page if you wish to cancel your order, quoting your name, email address and order number. If the order has already been shipped, a cancellation may not be possible.

Refunds

We expect that you will be completely satisfied with any goods you receive from Touch For Health Kinesiology. However, in the unlikely event that a product does not meet your expectations please contact us immediately to arrange a solution. We accept responsibility for properly packaging and addressing the goods, as instructed. If your order is mislaid or you receive goods that have been damaged in transit, please contact us immediately and we will work to rectify any such issues promptly. Please Note: If you send us the wrong address information and your package is lost, we will endeavour to sort it out, but ultimately we cannot replace or refund under these circumstances.

Damaged Goods

We accept responsibility for properly packaging and addressing the goods as instructed. If your order is mislaid or you receive goods that have been damaged in transit, please contact us immediately [within 10 days] and we will work to rectify any such issues promptly. Goods damaged in transit will not be the responsibility of Touch for Health Kinesiology.

Communications

By purchasing from this website, you consent to receive the electronic communications (email) from Touch For Health Kinesiology. These communications will include: account status updates; order status updates and shipping status. Please note that we will not send you any promotional and marketing materials, or other information relating to the service, unless you have subscribed to our newsletter, or you are a registered Instructor.

Disclaimer

Please note that Touch For Health Kinesiology is not liable, if the shipping address is incorrect at the time of checkout. If shipping overseas from New Zealand, please note that you may be subject to import duties and taxes, which are levied once a shipment reaches your country. In addition, your order may be subject to customs and clearance charges, which Touch For Health Kinesiology, will not be responsible for. These charges may vary and are outside of our control.

Touch For Health Kinesiology also abides by the New Zealand Consumer Guarantees Act 1993.

Touch For Health Kinesiology website may contain links to other websites. There is no guarantee that this content is accurate or an endorsement.

The information on this website is provided “as is” and for general information only. Touch For Health Kinesiology has provided this information for the benefit of users in good faith and with reasonable care. However, errors and omissions in this website and the information on it may occur from time to time and Touch For Health Kinesiology does not guarantee that the website will always operate or be error free.

Accordingly, to the maximum extent permitted by law, Touch For Health Kinesiology does not accept any liability for the use of or inability to use this site, or for any loss or damage which may directly or indirectly result from any opinion, information, advice, representation or omission contained on this web site.

 

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